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A dossier's lifecycle

From upload to billing: every status a CEE dossier goes through in iverif, and what each one means.

Audience · All roles /dossiers

Every dossier moves through a sequence of statuses visible across the application (lists, filters, dossier timeline). Understanding this chain helps everyone locate where a dossier stands and who holds the next action.

After upload, the dossier goes through automatic analysis (Queued → Processing). If analysis fails technically, the “Processing failed” status appears: a retry is possible without re-uploading. When the AI is done, the dossier joins the validator queue (“Awaiting review”).

The human decision branches: “Approved” (the dossier moves toward billing and payment) or “Rejected” (the installer is told the reason). Partial rejection is avoided when possible: the reupload request lets one piece be replaced without rejecting the dossier.

The “Billed” then “Paid” statuses close the cycle on the valuation side: the dossier was included in a batch and the financial consideration was settled.

Screenshots

📷 Conceptual chapter: the lifecycle is a sequence of states, not a single screen. The statuses are illustrated by the diagram below.

Lifecycle

DraftIn preparation→PendingSubmitted→QueuedAwaiting analysis→ProcessingAI analysis→Awaiting reviewValidator queue→ApprovedCompliant→BilledValuation→PaidSettled

Statuses and meanings

StatusMeaningWho acts
DraftDossier in preparation, not yet submittedInstaller
PendingSubmitted, awaiting pickupSystem
QueuedIn the automatic analysis queueSystem
ProcessingAI extraction and checks runningSystem
Processing failedTechnical analysis error — retryableAdministrator
Awaiting reviewAnalysis done, waiting for a validatorValidator
ApprovedCompliant dossier, validated—
RejectedNon-compliant dossier, reason sentInstaller
BilledIncluded in a valued batchAdministrator
PaidFinancial consideration settled—

See also