Managing users

Create your organisation's accounts, assign roles, reset passwords and deactivate access.

The Users page lists every account in your organisation. Filters at the top let you search by name or email and narrow the list by role (Administrator, Validator, Installer, Obligator) or status (active, inactive).

Each user has a role that determines their workspace: an installer only sees their own dossiers, a validator the validation queue, an obligator their submitted dossiers. Only the administrator sees configuration and account management.

Per-user actions cover the whole account lifecycle: edit details and role, send a password-reset email, temporarily deactivate access, or permanently delete the account.

Screenshots

Steps

1. Open UsersSidebar → “Utilisateurs”. Your organisation's full list appears.
2. Create an accountClick “Ajouter un utilisateur”, enter name, email and role. The user receives their credentials by email.
3. Edit an accountOpen the user, adjust details or change their role — the workspace change takes effect at next login.
4. Reset a passwordThe dedicated action emails a reset link: the user picks their own new password.
5. Deactivate or deleteDeactivation blocks login without erasing data (reversible). Deletion is permanent — confirmation is required.

Watch out

See also